Returns & Exchanges
At Poppy Barley, we want you to love your investment pieces. If you aren't completely satisfied, we offer a 30-day window for returns and exchanges on unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place your unworn items back in their original Poppy Barley box and dust bags, ensuring all tags are attached and the product is securely packed.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at the designated courier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.